NMB Bank
Date Posted: Apr 21, 2016Application Deadline: May 4, 2016
Position Description:
Job Title: Systems Administrator (CBS Support)
Reporting To:Manager Core Applications
Location:Head Office
Job Purpose:
Deliver cost effective and efficient ICT level 2 support services for core banking applications functions that meet and exceed business and customers’ expectations (availability, recoverability, security and continuous improvement).
Main Responsibilities:
1. Responsible for configuration, maintenance and support of the second level support team(s) on issues pertaining to Core banking application functions within NMB bank.
2. Employ a high degree of tact and knowledge in dealing with level 2 issues. Escalating incidents and problems to 3rd level support and follow-up & feedback on the progress made for resolution.
3. Responsible for Implementation of Critical Patch Updates (CPUs) and releases of all CBS applications as they are released and broadcasted by the respective application vendor (Flexcube)
4. Conduct minuted weekly support meetings with all Core Banking Systems support vendors as well as being responsible for updating the Data Warehouse environment so that reports are available to users and customers on time.
5. Maintain the Risk and controls policy frameworks for all CBS applications and ensure they are updated on an annual basis, Engage Core applications staff in Risk policy implementation by communicating expectations, providing coaching and support.
Attributes:
1. Extensive knowledge in core banking applications (Flexcube).
2. Committed to the values of integrity, accountability, transparency, scientific rigor and drive.
3. Ability to quickly understand new technologies’ benefits and how these may impact current business practices.
4. Positive self-esteem & Confident.
5. Ability to present technical data in a comprehensive, yet clear manner.
Qualifications and Experience:
1. At least 3 years working experience in banking operations environment in particular Core application(s) technical support.
2. Bachelor degree in Computer Science or related discipline.
3. Professional certification in ITIL is mandatory; Flexcube certification will be added advantage.
4. Certification in one of MS-SQL Server or Oracle databases is mandatory, knowledge in basic accounting and finance, Java, Excel, Word, PowerPoint, and Visio, etc will be added advantage.
Application Instructions:
Send your application letter and CV to ictresourcing@nmbtz.com before 04th May 2016