NMB Bank
Date Posted: Apr 21, 2016
Application Deadline: May 4, 2016
Date Posted: Apr 21, 2016
Application Deadline: May 4, 2016
Position Description:
Job Title:Systems Administrator (Payment Systems)
Reporting To:Manager Core Applications
Location:Head Office
Job Purpose:
Deliver cost effective and efficient ICT level 2 support services for banking payments systems functions that meet and exceed business and customers’ expectations (availability, recoverability, security and continuous improvement).
Main Responsibilities:
1. Responsible for configuration, maintenance and support of the second level support team(s) on issues pertaining to banking payment systems (SFI, OPICS, Sybrin, Cash Collection, and SWIFT) functions within NMB bank.
2. Employing a high degree of tact and knowledge in dealing with level 2 issues. Escalating incidents and problems to 3rd level support and follow-up & feedback on the progress made for resolution.
3. Responsible for Implementation of Critical Patch Updates (CPUs) and releases of all payments systems as they are released and broadcasted by the respective systems vendor.
4. Conduct minuted weekly support meetings with all Banking Payment Systems vendors following up and closing open issues.
5. Maintain the Risk and controls policy frameworks for Payment systems and ensure they are updated on an annual basis, Engage Payment systems section staff in Risk policy implementation by communicating expectations, providing coaching and support.
Attributes:
1. Extensive knowledge in banking payment systems (Sybrin, OPICS, SWIFT, Cash Collection and etc)
2. Committed to the values of integrity, accountability, transparency, scientific rigor and drive.
3. Ability to lead a technical team during crisis, severity 1 incidents with clear execution plan to
mitigate problems.
4. Ability to quickly understand new technologies’ benefits and how these may impact current business practices.
5. Positive self-esteem & Confident.
6. Ability to present technical data in a comprehensive, yet clear manner.
Qualifications and Experience:
1. At least 3 years working experience in banking operations environment in particular Payment systems technical support.
2. Bachelor degree in Computer Science, Information Technology or related discipline.
3. Professional certification in ITIL is mandatory; Sybrin, OPICS & SWIFT training/certification will be added advantage.
4. Certification in one of MS-SQL Server or Oracle databases is mandatory, knowledge in basic accounting and finance, Java, Excel, Word, PowerPoint, and Visio, etc will be added advantage.
Application Instructions:
Send your application letter and CV to ictresourcing@nmbtz.com before 04th May 2016